The ‘itch to switch’ has never been greater among Australian consumers. With the overwhelming majority of consumers saying they are actively or passively open to switching products, brand owners are increasingly at risk of eroding brand loyalty and declining market share.
One of the frequently asked questions about the “plumbing” that enables the multi-touch attribution process to function is how individual users are tracked.
Multi-touch attribution harnesses your data like a seasoned cowboy at a rodeo so you can get the insights you need. But making the most of this tool requires a few key steps first.