North America / Canada / ON / Markham / 1

Operations

#: 743999724133271 / 50241415

Mid-Senior Level

Full-Time

Job Description

 The Client Solutions Liasion is a client facing role and you will be the account manager from Nielsen from an operations standpoint. In close collaboration with our Analytics and Sales teams as well as other operations teams, you will drive the design of our client offering to ensure it is delighting clients while maintaining the Nielsen offer  in the market place in a sustainable manner.

This is a great opportunity for anyone who aspires a career in business insights and with an interest in leading technologies like artificial intelligence and big data management. Your end-to- end focus will ensure a full understanding of the process that will benefit you for the rest of your career.

Responsibilities:

●Representative for/of the client and the Nielsen client teams within Operations

●Ensure direct communication with the client

●Converting client needs into internal work orders

●Responsible for the  efficient layout of the databases, including the submission of proactive suggestions to the client to simplify the databases and to speed up the processes

●Primary internal point of contact for commercial and operations teams

●Responsible for quality assurance in front of the client

●Coordination of technical specifications  directly with the client

 

The ideal candidate will have:

●Bachelor Degree in a related field

●3-5 years  of  relevant industry experience

●Strong business acumen, and ability to build strong client relationships

●Experience with translating  client requirements into a technical specification 

● Strong negotiation, influencing and project management skills 

●Excellent relationship management skills to liaise with all levels (commercial teams, clients and the operations team )

●Agile & high commitment to the business results while having strong execution excellence

●Excellent communication skills both written and verbal

●Strong understanding of the FMCG business and the technology behind solutions

 

Qualifications

https://jobs.smartrecruiters.com/TheNielsenCompany/743999724133271-operations-client-solutions-liasion