Europe / Ireland / / Dublin

Client Service & Sales

#: 79179-en_US / 79179

Regular

Full-Time

Client Response Administrator – 79179

 

ABOUT THIS JOB 

 

Maternity Cover /1 year fixed term contract

 

Support AdIntel Lead in the provision of Advertising Spends reporting service. The role requires regular contact with media suppliers to ensure input files are received on time and subsequent sense-checking of the data to maintain data 

quality.

 

RESPONSIBILITIES

  • Be familiar with calculation methodologies for Advertising Spend levels for each Media type (including TV, Radio, Press, Cinema, Outdoor, and Digital) and on our reporting software to provide client support on data & software queries
  • Regularly follow up with relevant data suppliers in the Radio, Digital, and Outdoor industry on delivery of data files and check files once received
  • Develop a strong working relationship with clients and update them on data delivery delays
  • Provide introductory software training sessions for new users 
  • Generate and deliver client reports 
  • Help develop and maintain a strong working relationship with clients
  • Keep up-to-date with media trends and advertising spend levels  
  • Finance administration responsibilities including raising POs for suppliers and adding Salesforce entries to enable our Finance team to invoice clients 

 

A LITTLE BIT ABOUT YOU

You will provide support on the AdIntel service

to a range of clients and data users within Advertising Agencies, Media Owners, and Publishers.

 

QUALIFICATIONS 

  • Numerical confidence with proven ability to analyze data
  • Attention-to-detail is a key requirement 
  • Previous experience in a client-service role and/or the media industry would be an advantage
  • Strong communication skills
  • Experience using Microsoft Office & other software tools. Previous experience providing training on software would be an advantage 
  • Excellent attention-to-detail and good analytical skills
  • Quick to learn new software
  • Strong interpersonal skills
  • Competent multi-tasker with a flexible approach and ability to prioritize

 

ABOUT NIELSEN

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Job Type: Regular 

Primary Location:  Dublin,Leinster