Europe / Ukraine / / Kyiv /

Client Service & Sales

#: 743999728857396 / REF1376U



Job Description

iA Merchandising Consultant, Kyiv



The role is responsible for developing and delivering all standardized and custom built merchandising solutions in the EE region, in coordination with the regional sales and technical teams. As a Merchandising Consultant you will be accountable for our customers implementations and deliverables for an optimal use of Nielsen software solutions.



  • Deep knowledge of the merchandising products

  • Project Lead on merchandising deliveries in the region, incl. managing the communication with the client and follow-ups

  • Support the Nielsen sales team and technical team with your delivery competence

  • Build up a strong partnership with the internal stakeholders and the customers

  • Onboarding, training and support of new or existing customers on merchandising products

  • Works with colleagues in the delivery team to provide a professional clear response to all clients

  • Compiling and delivering documentation material for methodology questions and/or frequently asked questions

  • Ability to use different methodologies in order to improve the delivery of projects

  • Managing Thought Leadership agenda in the region

  • Travel Activity / Onsite Activity

  • Contributes to an ethical, positive, and productive corporate culture, to drive our business growth in the coming 3-5 years



You are at the highest level of contact with the clients. You possess good communication skills to discuss all sides of the merchandising business with the client, and be the Nielsen expert on our product portfolio. Most of your client base will be in Eastern European countries, and that's great for you as you love international cooperation.



  • 2-4 years of prior working experience

  • Advanced proficiency in planogramming tools, preferably Nielsen Spaceman or JDA Space Planning – as an asset

  • Preferred to have technical and analytical background

  • Articulate and highly numerical 

  • Advanced proficiency in MS Excel, PivotTables, Power BI

  • Strong communication skills (English, Ukrainian, Russian)

  • Ability to build good relationships with external and internal stakeholders  

  • Intellectual curiosity and persistence to find answers to questions

  • Reliability and commitment in the project and support

  • Likes working in a digital environment 



  • Experience with the software products of Assortment and Space Optimization

  • Programming knowledge (VB, C#, .Net, etc.) 

  • Database knowledge of MS Access, SQL Server



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We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: