Europe / Ukraine / / Kyiv

Operations

#: 101812-en_US / 101812

Regular

Full-Time

Monitoring Specialist (ROC Team)

 

The context

 

Nielsen Media is looing for a Monitoring Specialist to join it’s Kyiv-based team. The post holder will be verifying the operation of the different production systems for TAM & Digital products, as well as resolving incidents that impact the final product to the client and escalates them according to the global process.

 

Main responsibilities

 

  • Day to day management of reports and QA checks
  • Analyze data and communicate findings to local Operations teams to ensure
  • established deliverables are met
  • Deliver data to clients daily
  • Escalation to Engineering team any problems that arise as part of production
  • Implement specific client requests related to data quality and delivery
  • Update information in files and tools to track data quality and delivery incidents
  • Be knowledgeable on defined procedures, delivery schedules and SLAs to ensure
  • compliance and in order to support local OPS Team

 

Required skills and experience

 

  • Proactive (essential)
  • 1+ years of work experience (essential)
  • Upper intermediate level of English is a must
  • Detail-oriented
  • Data Analysis experience is a plus
  • Hands-on experience with online products and technologies is a plus
  • JAVA / Python / SQL is a plus
  • Proven proficiency with numbers, experience in analyzing large amounts of data
  • Ability to consolidate and translate data into business insight