Europe / Ukraine / / Kyiv

Operations

#: 86434-en_US / 86434

Regular

Full-Time

Quality Control Panel Clerk

 

The context

 

Nielsen Media is looking for a Quality Control Panel Clerk to join our expanding team in Kiev. This is a mission-critical role focused on the Saudi Arabia, whereby you will be the interface between local clients and support services. You will be a key element in identifying issues with Nielsen equipment, communicating with the technical teams and ensuring that all issues are resolved in the timely and effective manner.

 

Main role responsibilities:

 

 

  • Checking the data quality in accordance with Nielsen Media standards on daily basis
  • Escalate issues during the preparing, checking and delivering data to the local team
  • Post-delivery checks for Nano and Streaming meters
  • Maintaining an existing database on a daily basis
  • Interaction with local teams to provide quality data to the client and effectively address emerging quality control issues
  • Reporting to local team on a regular (daily, weekly, monthly) basis
  • Opening work orders for calls and Field Technician’s visits in accordance with all current quality control checks and procedures
  • Maintaining and update existing policies and procedures as required by the client

 
Required skills and experience:

 

 

  • At least 1 year experience with databases, order processing, orders, customer service
  • English at Intermediate level is a must
  • Analytic skills
  • Attention to details
  • Readiness for routine work
  • Mindfulness
  • Proactivity
  • Punctuality
  • Responsibility
  • Good communication skills
  • Proficiency in PC and MS Office: Word, Excel, Power Point, Google standard tools