Africa and Middle East / South Africa / GP / Johannesburg /


#: 743999735409469 / REF2127B



Job Description

About the job

We are a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.


  • Give the culture of client centricity, continuously driving to improve our clients experience, creating greater client dependency to enable contract renewals and business growth

  • Drive execution excellence, ensuring the market team is solving client needs with speed and thoroughness, continually improving client satisfaction.

  • Consult with clients regarding general concerns

  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards

  • Learn and leverage best practices within zone/vertical, scaling key learning, processes and tools to multiply impact across clients in a way that is simple, seamless and continuously improving.

  • Work cross-functionally to exceed client expectations

  • Execute on transformation and drive and embrace the change agenda

  • Embrace learning and continuous development / organic growth

  • Drive efficiency through simplification, standardization and automation

About you

We are looking for an eager candidate to join our team, Candidate needs and eye for detail, a story teller to help clients unpack the consumers changing behaviour. The candidate must be able to work with a team, show ambition, be client centric and be passionate about helping delight clients with strong analytical stories for growth. 


  • BA / BSc / Bcom  graduate in any discipline

  • 0-2 years of experience

  • MS Office , Analytics , PowerBI and Tableau (added advantage)

  • Good Communication  Team working skills

  • English proficient 

  • Knowledge of excel and Powerpoint

  • Industry experience- Beneficial but not Required

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.