Greater China / Taiwan / / Taipei /

Client Service & Sales

#: 743999724801430 / REF979J

Executive

Full-Time

Job Description

ABOUT THIS JOB 
Nielsen’s Consumer Insights practice specialises in designing tailored research solutions to solve complex business problems. As a part of the Consumer Insights team, you will be working with some of Taiwan’s biggest brands to make an impact across a diverse range of industries, including FMCG, retail, automotive and more. In your role, you will manage bespoke research projects spanning a wide variety of research approaches – ranging from traditional research methodologies through to using next-generation research tools. You will also conduct research covering key strategic areas, such as brand and advertising, customer experience and pure customized-research. 

At Nielsen, you will also have our wide product portfolio and data sets at your fingertips that can be used to provide a comprehensive view of how consumers think and how they behave. If you have a passion and curiosity for consumer insights, an aptitude for problem-solving, and a desire to expand your analytical skills, then we would love to hear from you! 

RESPONSIBILITIES

  • Assist senior staff in conducting research studies, from design, execution, moderation, analysis, charting and presentation to client servicing
  • Deal with the request from clients under the supervision of senior staffs
  •  Provide prompt delivery of service and work closely with the team to offer total client service and solutions
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with seniors
  • Build and maintain ongoing relationships with the identified key persons within the client organization
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

 REQUIREMENTS 

  • Experience in qualitative market research methodologies like focus group discussions, direct interviews would be a plus
  • Sociable, open-minded, out-going, empathetic, energetic and articulate
  • Sound analytical thinking and strong marketing sense
  • Knowledge in executing/supporting qualitative studies, including focus group discussion, one on one in-depth interview with others 
  • Strong interpersonal skills
  • Able to handle stress and work under time pressure
  • Able to draw deep and meaningful insights from client and user feedback. He/she must be able to put themselves into clients’ mind to figure out what they really need, and the users’ minds to see hidden truth 
  • Proficient in both written and spoken English and Chinese

 A LITTLE BIT ABOUT YOU
You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

QUALIFICATIONS 

  • Master’s degree
  • Major in Business Administration/ International Business/ Marketing/ Economics/ Applied Mathematics
  • A self-starter, detailed oriented, result-driven mindset, sensitive to numbers
  • Good time management especially meeting external deadlines
  • Sociable, open-minded, out-going, empathetic, energetic and articulate
  • Sound analytical thinking and strong marketing sense
  • Knowledge in executing/supporting focus group
  • Good communication skills in explaining the key takeaways & methodology of thesis
  • Proficient in both written and spoken English and Chinese

Qualifications

https://jobs.smartrecruiters.com/TheNielsenCompany/743999724801430-analyst-customized-intelligence-qualitative-