North America / United States / FL / Tampa – Oldsmar

Field Operations & Panel Recruitment

#: 110923-en_US / 110923

Regular

Full-Time

Analyst II – 110923

Field Operations and Panel Recruitment – USA Oldsmar, Florida 

 

The Analyst II position is part of the Specialized Services team within the US Media Field Operations organization. 
 
 
Job Description:
Responsible for processing and delivery of defined reports, quality support, and processes that ensure the accurate and timely delivery of data
Process defined reports, schedules, processes following and adhering to defined procedures, delivery schedules, and SLAs
Be knowledgeable on defined procedures, delivery schedules, and SLAs to ensure compliance and delivery with timeliness and accuracy
Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered eliminating the need for re-work from any team
Ensure the quality of assigned work, utilizing current standards and through established data relationships and calculations
Communicate openly with other Operations teams on issues, handoffs, etc. to ensure established deliverables are met
Coordinate process or delivery handoffs with Operations teams to meet established deliverables; escalate issues appropriately
Work to ensure that a true resolution is achieved for all performance incidents identified, creating a “root cause” culture
Ability to transfer process knowledge from one assignment to another with minimal to
    no training  
Communicate and support offshore teams when the need arises
 
Requirements:
3+ years of Nielsen experience or comparable operation’s process experience (P)
2-year college degree or 2+ years of comparable work experience (E)
Proven record of delivering quality results on time (P)
Uses logic to analyze data and capability to draw conclusions and convery or provide advice or consultation to business leaders (E)
The ability to communicate clearly, concisely, and effectively both verbally and in written communication (E)
Proficient with use of Microsoft Office desktop tools or equivalent (E)
Use discretion and exercise good judgment in making decisions (E)
Respond effectively to diverse individuals and promote understanding and partnership among them (P)
Strong interpersonal skills and the ability to work with others effectively (E)
Ability to work with all levels of staff (E)
Maintain composure and respond appropriately in stressful or crisis situations (P)
Demonstrate ability to effectively resolve conflicts (P)
Applied Nielsen Operations knowledge (P)
Good understanding of current Nielsen business, products, and processes, including business uses and requirements (P)

ABOUT NIELSEN

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Oldsmar,Florida 

Secondary Locations: , , , 

Travel:  No