Asia Pacific / Thailand / Bangkok / Bangkok /

Client Service & Sales

#: 743999739366391 / REF2131O



Job Description


Digital Intelligence is an agile startup within NielsenIQ that provides high end solutions using social media and consumer data. We are a global unit, and our customers are the largest consumer companies in the world.

The center of excellence is a team of social media experts, insights consultants, data scientists, and technologists.

This role will be part of the Sales and client development team – This will play a key role in announcing and establishing NielsenIQ’s presence in the Digital Intelligence solutions space across the globe. This team will ensure a steady sales pipeline and help the Digital Intelligence unit achieve its revenue targets.



  • Own a revenue target

  • Prospect, identify, and generate new opportunities to build a pipeline of targeted prospects for the NielsenIQ Digital Intelligence suite of offerings

  • Have a thorough understanding of where and how the need for digital intelligence originates in the client organization, where does it fit in within the market research/ insights industry, and lastly, how does the NielsenIQ offering meet that need

  • Have a strong rigor of collecting market intelligence about prospective clients – services and products used, key stakeholders within, presence of competition, and so on. 

  • Manage sales pipeline through sequential states of the sales process: prospect, initial outreach, Service offering pitch and product demo, generating an RFP ( Request for Proposal), building a proposal, consultative selling, price negotiation, and close

  • Develop existing clients – Engage and upsell

  • Monitor and report market intelligence and sales progress

  • Refine the pricing process, basis experience/inputs from Clients

  • Have the ability to engage across levels at the Client-side – tactical and agile with operation focussed executives and consultative partnering with C-suite executives

  • Establish a “trusted advisor” relationship to determine needs, build value, and create engagement with the NDI 

  • Work with local Nielsen commercial teams – Domain training, Joint prospecting, Scoping, and selling

  • Track closely publications/ blogs/ articles on the digital Intelligence/ Social listening industry – regular feedback and education of internal teams on latest developments, trends, competitor activities including large wins and new product launches.


Are you a hunter with a passion for sales and delighting clients? You will lead to strong commercial conversations and negotiations with C Suite Stakeholders. A self-starter who knows how to manage a sales pipeline and most importantly generate leads. A strong storyteller who is comfortable in presenting and pitching to senior stakeholders. Strong commitment to business growth with strong influencing, persuading, sales skills with excellent analytical skills. We are looking for passionate leaders, who can work with agility, flexibility and creative ways of thinking, to disrupt a fragmented social media intelligence market.




  • 8-10  years of sales/business development experience with selling social media tools/solutions

  • Strong experience, knowledge, and relationships with clients in the Asia Pacific region specifically in the social listening industry

  • Excellent consultative proposal writing skills 

  • Strong track record of sales performance in Social listening/ digital

  • Familiarity with social media tools such as Brandwatch, Talkwalker, Synthesio, Netbase

  • Have interacted with C-level executives in Client organizations

  • Strong executive presence with excellent verbal and written communication skills

  • Team player mentality with the ability to work independently 

  • Excellent organizational skills including prioritization, scheduling and time management

  • Knowledge of the Thai/ Japanese/ Korean language a huge plus