Africa and Middle East / South Africa / GP / Johannesburg /

Client Service & Sales

#: 743999736689298 / 50244670

Entry Level


Job Description


We are a modern service team transforming the way we serve our clients with new and updated tools to help our teams
get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our
people to provide measurement and improvement for the clients and markets we serve. We are the key link between
Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service.


● ive the culture of client centricity, continuously driving to improve our clients experience, creating greater client dependency to
enable contract renewals and business growth
● Drive execution excellence, ensuring the market team is solving client needs with speed and thoroughness, continually improving
client satisfaction.
● Consult with clients regarding general concerns
● Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting
the company's quality standards
● Learn and leverage best practices within zone/vertical, scaling key learning, processes and tools to multiply impact across clients
in a way that is simple, seamless and continuously improving
● Work cross-functionally to exceed client expectations
● Execute on transformation and drive and embrace the change agenda
● Embrace learning and continuous development / organic growth
● Drive efficiency through simplification, standardization and automation


The ideal candidate must-haves:


Competencies: Analytical Thinking Attention to detail Action Orientated Agile/Flexible Collaborative Communication Commercial Acumen Creative Thinking Conflict Management Consistency/Reliability Client Orientated Interpersonal Skills (Emotional Intelligence) Problem Solving Planning and Organization Relationship building Time Management.



●     Must know: Microsoft Word, Excel, and Powerpoint Google Office & Products

Preferred Industry Experience: FMCG Manufacturing Retailer Market Research Other diverse industries (e.g. finance, education, consulting)

Education – Minimum Qualification of Bachelor’s Degree in fields such as, but not limited to Marketing Management Business Management Communication Economics Industrial Psychology

1-2 year work experience would be great

esp. with Nielsen knowledge/background