Africa and Middle East / South Africa / / Offsite

Client Service & Sales

#: 90106-en_US / 90106







About the Role


Ready for an adventure? As a Client Service Executive at Nielsen, you’re on the front lines of data collection, building in-person relationships with our consumers.

We are looking for an energetic, driven person to join our Nielsen team in Cape Town to support our existing client base and grow our business. Guiding our users along their data journey and building lasting relationships, this position offers the driven candidate an opportunity to grow and flourish in an almost century old company leading the way in media research.


Role Details


  • Own and manage portfolio of Cape Town clients.
  • Deliver on-time reporting for monthly ad hoc clients.
  • Client Service to all Cape Town clients across Arianna, Ad Intel, and IMS.
  • Drive new business growth in Cape Town.
  • Renewal of all Cape Town Ad Intel Contracts.
  • Support the Commercial South African team as needed, especially in areas of cross over between regions.
  • Process Data – data loading and processing such as Rate Cards and Packages were needed.
  • Liaise with the Commercial Team to identify and support business growth opportunities.
  • Assist with long outstanding debtors’ collections.
  • Maintain a watchful eye on debtors related to Cape Town clients.
  • Look for areas where the business can grow in the Cape region.
  • Create Industry Presentations for Marcoms purposes.


Qualifications & Skills


  • Media related diploma or degree
  • Experience in media analysis or media planning
  • 2 – 5 years of experience in the media industry
  • Experience with WizzAd Plus, Arianna and / or Clear Decisions will be an advantage
  • Valid Drivers License and own transportation.


 About the Team


The Nielsen Media Cape Town team provides personalised and effective services that meet client needs quicker, while growing the Nielsen brand and help our clients reach their desired outcomes. We represent about 25% of the South African software revenue and take great pride at the strong and lasting relationships we have built with our clients. We are at the forefront of customer  experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader. Committed to service excellence, Nielsen Media Cape Town works with leading Advertisers and Media Owners in South Africa to deliver the most comprehensive and meaningful insights and analysis possible. If you want to be a part of this exciting journey, Join us!



 About Nielsen Media

 As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable  data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!