Latin America / Colombia / Bogota / Bogota /
Client Service & Sales
#: 743999735786254 / 50244084
Descripción del empleo
About the job:
Client and Commercial Lead Executive is a commercially minded individual that will manage a selection of retail client relationships. The role will require the individual to deliver on the commercial agreements in place with our retail clients. The role requires both the ability to plan and execute on a clear strategy around four key pillars, including sourcing of retail data, servicing of retail clients, and sales. The individual will be required to manage the day-to-day relationship with key client stakeholders , and be comfortable in presenting data to a senior audience. Also, it will be important to manage internal stakeholders to deliver on key projects within the unit, as well as develop a sales pipeline to build and maintain client revenue.
Proactively deliver on contractual reporting obligations, and drive the use of NielsenIQ data into the retail client business.
Accountable for maintaining and reinforcing our relationship with key stakeholders within retail clients with the development of a solid key stakeholder plan.
Drive servicing efficiencies through planning and execution of client engagement model in order to attain acceptable client (NPS) satisfaction scores.
Using NielsenIQ technology and/or data to entangle our business within the client’s day-to-day operations.
Work with internal stakeholders to understand Retailer clients data quality coming into the NielsenIQ Factory.
Reach decided upon revenue and proposal targets through development of a healthy sales pipeline.
Use insight to present data that deliver tangible value to the client.
Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities.
Work with your manager in setting objectives and KPIs, performance reviews, feedback, and career mentoring.
You’ve dabbled in research and analytics. You have the communication chops to translate it all into conversation or presentations. While you may have worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. You know what’s happening in big data and you’re ready to influence what’s next.
2+ years’ experience in a FMCG analytics environment, carrying out data analytics.
Ability to translate analytics into key insights for senior client stakeholders.
Recent experience with client management/servicing with commercial acumen in order to deal with key day-to-day stakeholders.
Ability to proactively understand clients and identify opportunities for building strategic partnerships, and/or projects for other business units within NielsenIQ.
Digital savvy (Office, Google Suite)
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.