Africa and Middle East / South Africa / / Rosebank

Operations

#: 106214-en_US / 106214

Regular

Full-Time

ABOUT THIS JOB

 

The Data quality analyst will be responsible for improving data quality within AGB Nielsen Media Research and assisting the business maintain and improve data accuracy, and meet all KPI’s and SLA’s.

 

ROLE DETAILS

 

  • Monitoring and reviewing data that is entered into the companies bespoke software application and check for completion and accuracy of data.
  • Data cleansing – identifying, assessing and resolving any data quality issues.
  • Developing good relationships with users across the company, interacting with team members and management to resolve any data quality issues.
  • Developing, Implementing and enforces data quality best practice guidelines, processes, policies, procedures, productivity standards, providing training and resolving operations problems.
  • Perform root cause analysis on data issues and recommend data quality controls to resolve gaps/issues.
  • Measuring and reporting to management on the progress of data quality and data quality improvements.
  • Daily Updating of client Web based interface/ Dashboard 
  • Raising data quality and performance levels in the Adintel business
  • Proactively improving the quality of company reporting
  • Evaluating and identifying where workflow enhancements are required
  • Actively communicate to internal/external/stakeholders/customers quality issues.
  • Monitor, and report on Service Level Agreements
  • Perform audits, as required, to ensure quality processes exist and are being adhered to.
  • Communicate data quality problems and their potential impacts, and take the lead in resolving via data integration and/or business process improvement.
  • Investigate, troubleshoot and document data issues from internal and external customers
  • Ensure compliance with the company’s data privacy policy
  • Manage documentation related to data quality (data standards, definitions, DQA documents such as checklists, guidelines, manuals, templates, forms, etc.)
  • Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
  • Working with Management to identify and compile reports on staff Performance and productivity standards and implement performance initiatives
  • Assist Senior Manager with conducting performance reviews of data entry staff.
  • Briefing teams on new initiatives, changes to targets and changes to KPI or SLA’s
  • Preparing final analysis reports for the stakeholders

 

QUALIFICATIONS & SKILLS

 

  • Bachelor’s degree or Diploma in statistics, information management, or similar.
  • At least 5 years of experience in data analysis.
  • Ability to identify and interpret trends or patterns in complex data sets
  • Ability to review, analyse and manage large volumes of data
  • Should have experience with, and understanding of, implementing and measuring Data Quality and Controls
  • Outstanding attention to detail and an extremely meticulous approach to work
  • Strong organisational skills
  • Excellent communication skills, both written and verbal
  • An aptitude for analysis and client reporting
  • Proficient in supervising activities of quality assurance staff
  • Proven passion for the data quality discipline
  • Good interpersonal skills
  • Proven ability to meet established deadlines
  • Talent for quickly learning new tasks
  • Good multitasking skills
  • A strong drive for results
  • Good influencing skills
  • Extensive latitude for independent judgment
  • High levels of concentration
  • Ability to work calmly under pressure and the ability to function in a high volume setting with tight deadlines
  • Strong character, Flexibility
  • Demonstrated focus for customer satisfaction
  • Able to manage client relationships
  • Objective, creative, and diplomatic team player
  • Knowledge of research methods, statistical or data analysis, and strong analytical/problem solving and decision making skills
  • Good time management and teamwork skills
  • Must be able to identify, analyze and address problems to resolve issues whenever possible in a way that minimizes negative impact and risk to the organization.
  • Strong analytical skills/problem solving/critical thinking
  • Must be proactive and be able to drive direction of work that needs to be completed
  • Ability to work with Technical and Non-Technical staff
  • Ability to work independently on initiatives with little oversight.
  • Motivated and willing to learn.
  • Must have strong leadership and mentoring skills, and qualities which enable you to work with peers and various levels of management
  • Be able to plan and lead projects to completion
  • Microsoft Office with advanced knowledge of Excel/Google sheet and the google suite

 

About the Team:

 

Nielsen Media would not function without our Operations teams! We are catalysts for delivery quality, on-time, reliable measurements to clients. Growing our employees through education, skill building and experiences, the Operations teams are culture cultivators. Around the globe, we are relentless in our pursuit of superior analytics, technology, process and support.

You will be an integral part of a dynamic and hardworking team, who will support, teach and help you grow into the role.

 

About Nielsen Media:

 

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!

 

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