India / India / MH / Mumbai /

Client Service & Sales

#: 743999736862334 / 50244568

Mid-Senior Level


Job Description


The Nielsen Innovation Practice is a forward-thinking, rapidly growing, market research division of the Nielsen Company. That means we maintain an unbeatable client list, create best-in-class solutions, and have access to incredible resources – without sacrificing the benefits of a smaller, leaner, close – knit company. We celebrate curiosity and creativity and encourage openness and collaboration. Through a blend of innovative market research technologies (such as evolutionary algorithms and predictive analytics) and client consulting, we help major consumer products companies dramatically improve their outcomes at every stage of the innovation lifecycle. We identify breakthrough product ideas, messaging that inspires action, fresh package designs, and optimal
launch strategies. We are looking for someone to develop and manage Nielsen BASES business and client relationships by designing, selling, executing, and presenting market research studies to meet clients’ research objectives.


Client Consulting:
 Trusted partner: Understand the client needs, deliver with excellence, make an impact
 Drive client satisfaction by providing insights and actionable recommendations during
presentations or business reviews
 Attend client planning meetings and contribute by providing Nielsen insights and
solutions to the client’s business needs.
 Communication with mid-level clients on more complex, broad-ranging strategic issues.
 Able to handle complex presentations or presentations with more senior clients or tough
 Crisis management: Able to tackle some of the client communication, particularly with
mid-level clients.
 Taking full ownership of client account in terms of client relationships as well as consulting/partnering with the client through the project life cycle Commercial Leadership:
 Be proactive at collecting client business questions, active listening to understand the
the question behind the question
 Review proposal, Prepare a proposal for substandard design, new services
 Proactively follows-up with the client on proposals, designs, costs
 Set up an action plan, forecast and monitor regularly the revenue
 Proactively present to the client / team new services
Reports and Presentations:
 Able to create internal training and to write up learning on client special projects             Ensure all presentations done by reports tell a clear story, provide insights and
actionable recommendations
Project Management
 Proactively identify and address client issues and needs.
 Delegates, Supervises all stages of project management and monitors the performance
 Ensure the services provided to clients are timely and precise according to the client
business needs and specifications while meeting the company's quality standards
Thought Leadership- Integration
 Strengthen category/client knowledge
 Develops a strategic understanding of industry trends, competition, and opportunities of
 Lead corporate task forces
 Make an impact for the team/client


With your critical and strategic thinking abilities, you can create opportunities to better our
business. You approach challenges from new angles, discovering unique solutions that are efficient and effective. Intellectual curiosity and persistence to find answers to questions and the ability to autonomously manage simultaneous projects in a fast-paced business environment. Exceptional aptitude for data analysis. Ability to work cross-functionally. Strong presentation skills.


 University degree in Marketing, Economics or related field a must, preferred
Postgraduate or MBA
 4+ years’ experience in Marketing Research
 Experience in team management (experience with matrix organization would be an
asset) and strong leadership competencies
 Knowledge and exposure to more than one market (worked preferably in the
international arena/ client-side/ agency side)
 Strong analytical mind and excellent numerical skills
 Very good knowledge of advanced analysis, methods, and tools
 Good organizational skills, and strong people management skills
 Very good interpersonal skills
 Strong business acumen and financial knowledge
 Awareness of the clients’ needs
 Ability to travel