Asia Pacific / Thailand / Bangkok / Bangkok /

Client Service & Sales

#: 743999731917273 / 50242352

Mid-Senior Level

Full-Time

Job Description

ABOUT THIS JOB

Innovation matters. With best in class research and predictive analytical tools, Nielsen BASES, the worldwide leader in analyzing and consulting on new products, remains at the core of our clients' new product ideas, product messaging that inspires action, fresh packaging designs, and optimal product launch strategies. At Nielsen, you will work with industry-leading marketers and see your work come to life.Have you ever wanted to modernize the brand and bottle design for an iconic beer company? How about discovering the next big energy drink? At Nielsen, you can. Be curious. Be collaborative. Be forward-thinking. Join the Innovation team and work with our clients as a consultant, a problem solver and the voice of Nielsen BASES at our clients.

Job Summary

Work with a team of analyst to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

Client Servicing Tasks

  • Undertake sales activities in conjunction with IBPs in terms of preparation and delivery of proposal and credentials
  • Work with the IA team on analysis to drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
  • Identify and recommend enhanced and new services that answer clients' business needs
  • Build and maintain ongoing relationships with the identified key persons within client organization

Functional / Technical Objectives

  • Learn and be capable of using SalesForce to track sales opportunities
  • Create a solid understanding of the BASES Factors for Success and apply them in the reporting analysis
  • Learn the basics of Sales Forecasting
  • Full awareness of all Affinova solutions and their strengths and weaknesses

Responsibilities

  • To assist the senior member to identify a new business opportunity in the industry
  • Prepares client proposals and study designs and estimates costs of projects, with supervision
  • Constructs and implements the analytical plan
  • Develop study design, questionnaires, and discuss analytical plans with the modeling team
  • Monitors changes in job costs and communicates cost changes to client, as needed
  • Run market simulations, analyze study data and provides report conclusions and recommendations, with minimal supervision
  • Prepares and presents study results to clients
  • Consults with clients regarding research designs and general study concerns
  • Supervises direct reports by answering questions, providing constructive and consistent feedback, and conducting performance appraisals in a timely manner

A LITTLE BIT ABOUT YOU 

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

Qualifications

  • BA / BS Required (MBA desirable)
  • 4 to 7 years experience in FMCG / Service / Retail industry
  • Working knowledge of statistics and multivariate analysis
  • Working knowledge of research techniques and methodologies
  • Project management experience
  • Effective writing skills
  • Proficient in Microsoft Excel & Powerpoint and/ or Google Spreadsheet & Slides
  • Good client service skills

https://jobs.smartrecruiters.com/TheNielsenCompany/743999731917273-manager-client-service-and-development-bases-