India / India / MH / Mumbai /

Operations

#: 743999729528500 / REF1426P

Entry Level

Full-Time

Job Description

ABOUT THIS JOB  
 
BASES is a forward-thinking, rapidly growing, market research division of the Nielsen Company. That means we maintain an unbeatable client list, create best-in-class solutions and have access to incredible resources – without sacrificing the benefits of a smaller, leaner, close – knit company. We celebrate curiosity and creativity, and encourage openness and collaboration.  
Through a blend of innovative market research technologies (such as evolutionary algorithms and predictive analytics) and client consulting, BASES helps major consumer products companies dramatically improve their outcomes at every stage of the innovation lifecycle. We identify breakthrough product ideas, messaging that inspire action, fresh package designs and optimal launch strategies. 

JOB LOCATION : MUMBAI / GURGAON  
 
RESPONSIBILITIES

With your critical and strategic thinking abilities, you can create opportunities to better our business. You will ensure the highest quality consumer data on studies by overseeing delivery of online studies and ensure smooth project execution by liaising and coordinating between the account team and the appropriate Operations departments. As part of the global online field coordination structure, this role will take full ownership for delivering online studies in the Middle East and Africa region.  

  • Maintain full project ownership in delivering low to high complexity custom market research projects
  • Tasks include: Testing online survey links, Set-up, monitor and finalize projects and reports to evaluate key project metrics; Manage data corrections and field placement files, Ensure quality measures are followed, Updating clients regularly on project progress; Flow of internal and external sample sources  
  • Build effective, professional working relationships with client services, leveraging job knowledge to provide guidance and consultation where appropriate as it relates to Bases Innovation Services and industry best practices
  • Manage multiple concurrent quantitative projects in a fast-paced environment with minimal error
  • Ensure project task activities are completed on time through personal production, internal support teams (such as survey programming, sampling, etc.), and vendors  
  • Ensure key project performance metrics such as project profitability meet or exceed established guidelines through budget management and competitive bidding
  • Proactively anticipate, troubleshoot, overcome and/or escalate project challenges  
  • Professionally communicate both as an individual and as part of a client-facing project team        

 
QUALIFICATIONS  

  • Graduate (or above) from a well-known institute  
  • Strong written and verbal communication
  • Excellent attention to detail and organisation
  • Ability to prioritise and work on multiple projects
  • Customer service (internal clients) – problem solving & consulting  
  • Proficiency with Windows OS and Microsoft Office
  • Intermediate/advanced skills in Microsoft Excel
  • 2-4 years’ experience with project management or market research a plus
  • Technical knowledge of consumer research a plus
  • Openness and flexibility to change   

 

ABOUT NIELSEN  
We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.    We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com 

Qualifications

https://jobs.smartrecruiters.com/TheNielsenCompany/743999729528500-online-field-coordinator-bases-customized-intelligence-