Asia Pacific / Singapore / / Singapore

Field Operations & Panel Recruitment

#: 99390-en_US / 99390

Regular

Full-Time

Operation Executive (Data Acquisition) – 99390

Field Operations and Panel Recruitment – Singapore 

 

 

ABOUT THE ROLE

 

In this role, you will be responsible for both the field operations and project management of the Data Acquisition team. The ideal candidate should have an understanding of field execution, project management experience as well as good operational knowledge in the market research industry; have excellent field/vendor relations skills including supervision, negotiation and follow-up.

 

RESPONSIBILITIES

 

In this role as Field Operation Executive, you will be responsible for:

 

  • Overseeing the day-to-day field operations of BAU and ad-hoc projects;
  • Prepare quality fielding training materials, manuals & instructions;
  • Conduct fieldwork observation/accompaniment when required;
  • Recruit and train interviewers & field contractors
  • Coordinate a team of interviewers  and conduct field data collection
  • Monitor interviewer’s productivity and ensures that BAU and ad-hoc projects are delivered on time;
  • Ensure assigned quotas are on-track and achieved;
  • Work closely with QC/ iQC team if there is any data quality validation required;
  • Ensure timely response to any queries from QC/iQC;
  • Ensure on-time data delivery and perform data quality check
  • Update fieldwork platform as necessary;
  • Timely submission of fieldwork report to Stakeholders i.e. Commercial Team, Data Science, etc.;
  • Support hotline and other ad-hoc operational duties i.e. manage administration & purchasing tasks;  

As a Project Management Executive, you will be responsible for:

 

  • Working closely with the field vendors and/or online panel vendors to ensure project requirements are met;
  • Thorough link checking, proper communication with the Commercial on the changes and ensuring all changes are rectified by the Programmer;
  • Monitor the productivity and progress of vendors and/or panel providers to meet project timeline according to planned schedule;
  • Roles and responsibilities may change or tasks may be assigned to you by your manager

 

REQUIREMENTS

 

  • Bachelor’s Degree is required from an accredited college or university
  • Minimum 1-year field data collection experience, project management or project delivery relevant experience in market research is preferable
  • A good understanding of the principles of market research
  • Good command of English language and preferably able to speak dialect to coordinate with local personnel
  • Pro-active, strong organizational skills, and with an eye for detail
  • Excellent verbal and written communication skills, and sound leadership qualities
  • Good working attitude, responsible and able to work in a fast-paced environment
  • Flexible, able to work beyond office hours and be on standby on weekends and public holidays to address field issues and or interviewer concerns
  • Knowledge of Google Suite applications

 

ABOUT THE TEAM 

 

Nielsen Media would not function without our Operations teams! We are catalysts for delivery quality, on-time, reliable measurements to clients. Growing our employees through education, skill-building and experiences, the Operations teams are culture cultivators. Around the globe, we are relentless in our pursuit of superior analytics, technology, process and support. 
 

#LI-TP2

ABOUT NIELSEN

 

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

 

Job Type: Regular 

Primary Location:  Singapore