Asia Pacific / Australia / / Macquarie Park

Field Operations & Panel Recruitment

#: 73024-en_US / 73024



Call Center Associate (Temporary Panel Administrator – 3 Months) – 73024

Field Operations and Panel Recruitment – Australia Macquarie Park


Temporary Panel Operator (3-months contract with the possibility to extend) 

We are looking for a temporary Panel Operator to join our online Panel team. This role will be responsible for recruiting potential panel members for the Nielsen panels, maximizing new conversions and retention rate of panel size through inbound marketing and support communication. 

Role Responsibilities

  • Assist in building and maintaining our Nielsen panels
  • Launch Nielsen panel email, inbound marketing campaigns and support communications
  • Manage incoming calls 
  • Assist panel members with ad-hoc queries and technical issues 
  • Develop strong and sustainable customer relationships 
  • Manage and take ownership of the resolution process for all panellist related issues
  • Provide support to panel development-related ad-hoc projects 


  • Bachelor Degree in Business/Marketing-related is a plus
  • Fresh graduates are welcome
  • Proficiency in spoken and written English is required
  • Excellent troubleshooting skills 
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated – self-starting, able to work both independently and in conjunction with team members, locally and globally
  • Strong team spirit – thrives on working as part of an enthusiastic and energetic team, inspiring others and keen to learn new skills from other disciplines to drive thinking further



We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen:

Job Type: Temporary 

Primary Location:  Macquarie Park