Asia Pacific / Australia / / Lane Cove


#: 89582-en_US / 89582



Service Integrity Analyst – 89582

Operations – Australia Lane Cove, New South Wales 


To support the data delivery team and create insight reports based on stakeholder requirements. Provide support to senior analysts and liaise with other teams to maintain data integrity. This role involves the use of statistical knowledge, attention to detail and technical client servicing skills on a daily basis.


This role works on a roster, and includes weekend work (generally one weekend a month, 7AM- 9AM). Weekday hours are 7:00AM to 3:00PM.



  • Provide support to the data delivery team across departments to ensure we deliver daily data according to contractual obligations (365 days a year)
  • Perform on-going analysis and review of systems and procedures to identify key areas of improvement
  • Compile specifications, document processes, procedures and methodologies
  • Testing and checking changes to output after changes to data delivery systems
  • Make contributions in the development of Test Plans and Test Scripts, and also perform test execution as required
  • Provide ad-hoc statistical/technical support e.g. technical data queries from clients
  • Maintain and develop Python and SAS programs of panel management reports – modify to accommodate changes or provide training to support staff and oversee such changes


  • University graduate or equivalent experience
  • Proficient in Python, SQL, SAS (desirable), R (desirable) and Tableau
  • Advanced knowledge of Microsoft Excel
  • Work confidently with large and complex data sets
  • Highly analytical with proven ability to solve and turn data into meaningful insights
  • Autonomous self-starter who works well in a fast-paced, dynamic environment
  • Strong stakeholder engagement skills with the ability to present complex information simply and directly
  • Strong communication skills, both written and verbal and an ability to speak confidently in front of large groups


Skills (conceptual, interpersonal):

  • Information Scanning: Ability to scan information and data, and identify inconsistencies, errors and problems
  • Organizational Skills: Ability to extract relevant data and compile reports
  • Analytical Skills: Ability to differentiate, compare and contrast data
  • Logical Reasoning: Follow reasoning to a conclusion based on defensible evidence from data at hand


Personal Attributes:

  • Integrity: Displays commitment to producing error free work and is a reliable and flexible team member
  • Initiative: Identify areas for improvement and adjust to suit
  • Learning orientation: Being adaptable to the changing demands of the job
  • Collaborative: Shows willingness to co-operate with other departments to reach common objectives
  • Sense of urgency: Consistently meets targets and deadlines to ensure contractual obligations
  • Detail orientation: Ability to process data in a precise and disciplined way
  • Process excellence: Continually improves processes and work outcomes


Global Product, Technology & Operations supports Nielsen Media’s growth strategy by enabling positive client and market solutions. Our Operations Team is in a unique position as the center of data collection, analysis and delivery. We deliver outcomes with the highest quality and integrity standards in an agile and transparent way while standing by our Nielsen values





As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Job Type: Regular 

Primary Location:  Lane Cove,New South Wales