North America / United States / NY / New York City

Technology & Engineering

#: 108670-en_US / 108670

Regular

Full-Time

Solutions Engineer – (Remote) – 108670

Technology and Engineering – USA New York, New York 

 

 Solutions Engineer – Remote

Brief Description

Solutions Engineers at the Nielsen Marketing Cloud are a critical part of the organization.  We get customers up and running on our platform quickly, influence the design of new features, determine the best way to integrate with external partners, and provide technical support to internal teams and clients. This role is part operations, and part product support. So if you’re looking to use your technical skills to solve problems and shape the big picture, this might be the role for you.

Responsibilities

  • Work with clients and partners to implement and maintain integrations 

  • Work with engineering teams to troubleshoot issues and define, test, and roll out new features to our platform.

  • Work closely with the product team to improve customer success across our platform

  • Develop and maintain internal tools to monitor core processes 

  • Develop and maintain dashboards that provide visibility into platform usage

  • Troubleshoot issues or bugs identified in solutions

  • Investigate and resolve customer issues in a professional and timely fashion

  • Communicate and collaborate with Development and Product teams on product roadmap to ensure new products and features move forward

 

Qualifications

Required

  • 1-2 years of experience in a technical or similar role 

  • Love for explaining technical concepts

  • Familiarity with SQL and database concepts

  • Familiarity with cloud concepts

  • Experience with 2 or more of the following

    • Bata Analysis 

        Bonus: Data visualization

    • API design and/or management 

    • One or more scripting languages (Ideally Python, JavaScript, or Bash)

    • Linux/Unix Servers, AWS, or GCP

Desirable

  • Understanding of advertising technology, associated ecosystem, and common processes (e.g. server-to-server integrations, real-time bidding, cookie sync, etc)

  • Experience working with DSPs, SSPs, Onboarders

  • Experience working with OTT

           #LI-GR1

ABOUT NIELSEN

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: Remote, , , 

Travel:  No