Asia Pacific / Philippines / NCR / Manila /

Marketing & Communications

#: 743999722886786 / REF617Y

Mid-Senior Level

Full-Time

Job Description

Nielsen Connect is building a talent pipeline to meet future hiring demand. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we'll follow-up with an exploratory conversation.    

RESPONSIBILITIES

1.Ensuring that services provided to Clients are timely and precise according to Client business needs and specifications while meeting the company's quality standards by:

  • Partnering with CBPs to ensure Nielsen and Clients' short-, mid- and long-term objectives are met
  • Supervising quality check process and proper execution of the ways of working
  • Encouraging constant optimization and automation of deliverables to improve speed and quality of service
  • Overseeing prioritization of tasks and effective communication across stakeholder teams
  • Supporting the management of Clients' expectations – if needed
  • Consulting with clients regarding general study concerns – if needed
  • Being able to conduct/support strategic external presentations – if needed

2. Managing and developing a team of direct reports. Ensuring that team members are able to handle client requirements and demonstrate mastery of required competencies in their jobs to deliver desired performance levels by:

  • Establishing high standards of performance, providing support, recognition and feedback to develop associates and support a strong team environment focused on exceeding internal and external client requirements
  • Developing top talents in the team and making sure succession plan is in place
  • Driving engagement, inspiring and motivating the team
  • Allocating work based on the current team workload capacity and the skills and aspirations of the team
  • Setting objectives for direct reports, monitoring progress and providing feedback, conducting performance reviews
  • Fostering the culture of knowledge sharing and recognition, and leveraging of best practices
  • Participating in the recruitment process for his/her own team and the department

3. Ensuring that strategic objectives & KPIs are met in the direct team and in the broader department

A LITTLE BIT ABOUT YOU

Leading people is your passion. You are an engaged, highly motivated manager who can inspire his/her team to deliver consistently great results and leverage their strengths to create innovative approaches to your Clients’ needs. You see the bigger picture, believe in embracing change, and going out of the comfort zone. You can spot talent, empower people, and support their development to the benefit of their team, their Clients, and their own. 

Qualifications

  • Experience in team management (experience with matrix organization or remote team management would be an asset) and strong leadership competencies
  • 6+ years’ experience in Marketing Research (exposure to more than one market/Client is an asset)
  • University degree in Marketing, Economics or related field a must, preferred Postgraduate or MBA
  • Strong analytical mind and excellent numerical skills
  • Strong business- and financial acumen (including business environment and client)
  • High level of communication, negotiation, and client service skills
  • Very good knowledge of advanced analysis, methods, and tools (Excel and Power Point are a must)
  • High level of project management and time management skills
  • Fluent communication in English – verbal and written (at least C1 level)
  • Comfortable working in a virtual environment and in a multicultural setting
  • Interest in FMCG industry

https://jobs.smartrecruiters.com/TheNielsenCompany/743999722886786-team-leader-global-client-delivery-center-of-excellence-