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UK consumer confidence grew 5x faster than global rate in 2014

2014 ended with highest UK confidence levels for more than 8 years

Proportion of consumers who ‘believe UK is in a recession’ and who’ve ‘changed spending habits to save money’ both at lowest point on record

LONDON – 3 February, 2015. Four successive quarterly rises meant UK consumer confidence levels grew five times faster than the global average in 2014 – according to the latest figures from Nielsen, a leading global provider of information and insights.

The UK Consumer Confidence Index hit 94 at the end of 2014 – 10 points higher than at the end of 2013. Over the same period, consumer confidence globally increased by just 2 points (to 96); across Europe it increased 3 points (to 76).

The score of 94 is the highest level in the UK since Q3 2006 (97) – more than eight years ago.

A score above 100 indicates degrees of optimism – below 100, degrees of pessimism. The score is derived from Nielsen’s Global Survey of Consumer Confidence and Spending Intentions. Established in 2005, it measures attitudes on topics including personal finances and job prospects each quarter among 30,000 internet consumers in 60 countries.

The UK was one of just 11 countries globally reporting double-digit confidence increases across 2014, finishing the year as the 21st most confident country, compared to 30th a year earlier.

Over the last year, between Q4 2013 and Q4 2014, the number of Britons:

  • Feeling positive about their job prospects increased 8 points from 32% to 40%
  • Believing the UK is in a recession dropped 16 points to 55% – the lowest level since the question first appeared in the survey (Q1, 2008)
  • Who report changing spending habits to save money dropped 11 points to 54% – the lowest level since the question first appeared in the survey (Q1, 2009)
  • Feeling that now is a good time to make purchases rose 7 points to 42% – the last time it was higher was over eight years ago (Q3 2006, 44%)
  • Feeling positive about their personal finances rose 2 points to 45%

“Although consumer confidence is back to pre-2008 financial crisis levels, with economic indicators improving and people feeling more confident about job prospects, the British shopper is still reluctant or unable to spend,” explains Nielsen’s UK head of retailer and business insights Mike Watkins.

“Most households continue to change their spending to save on household expenses. A quarter of shoppers also claim not to have any spare cash, a constant percentage since the end of the recession. Among those who do have spare cash, almost half would put it into savings, whilst nearly a third will pay off debts.

“However, the most significant change to spending intentions was the increase in households who still intend to switch to cheaper grocery brands even when economic conditions improve – from 37% to 45%. With the discounters now having a 10% share of grocery sales and supermarkets lowering prices, it looks like shoppers will habitually continue to spend less on groceries, even when their personal finances improve.”

To show historical trends for the UK and all 60 countries, broken down by metrics such as financial concerns and job prospects, visit the interactive Nielsen Global Consumer Confidence Trend Tracker.

About the Nielsen Global Survey

The Nielsen Global Survey, which includes the Global Consumer Confidence Index, was established in 2005. This Nielsen Global Survey of Consumer Confidence and Spending Intentions was conducted Nov. 10-28, 2014 and polled more than 30,000 online consumers in 60 countries throughout Asia-Pacific, Europe, Latin America, the Middle East/Africa and North America. The sample has quotas based on age and sex for each country based on its Internet users and is weighted to be representative of Internet consumers. It has a margin of error of ±0.6%. This Nielsen survey is based only on the behaviour of respondents with online access. Internet penetration rates vary by country. Nielsen uses a minimum reporting standard of 60% Internet penetration or an online population of 10 million for survey inclusion. The China Consumer Confidence Index is compiled from a separate mixed methodology survey among 3,500 respondents in China.

About Nielsen

Nielsen Holdings N.V. (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence and mobile measurement. Nielsen has a presence in approximately 100 countries, with headquarters in New York, USA, and Diemen, the Netherlands. For more information, visit www.nielsen.com.

More information

Alex Burmaster
Meteor Public Relations
Tel: 020 3544 3570
Mob: 0780 313 1144
[email protected]

Neil Beston
PR Director, UK & Europe
Nielsen
Tel: 020 3103 3959
Mob: 07770 644136
[email protected]