Press Room

UK consumer confidence surpasses global average for first time in over nine years

{“order”:0,”name”:”subheader”,”attributes”:{“imageAligment”:”left”,”linkTarget”:”_self”,”title”:”press room”,”sling:resourceType”:”nielsenglobal/components/content/subpageheader”},”children”:null}

UK overtakes Germany for first time in over 5 years,
now second most confident nation in Europe behind Denmark

UK positivity about job prospects and personal finances both at highest levels
since before 2008 financial crisis

LONDON – 27 July, 2015. Consumer confidence in the UK rose for the sixth successive quarter to surpass the global average for the first time in more than nine years – according to the latest figures from Nielsen, a leading global provider of information and insights.

The UK Consumer Confidence Index rose from 97 in Q1 2015 to 99 in Q2 2015, whilst the global level dropped from 97 to 96. The last time the UK index was higher than the global average was in Q1 2006 (101 vs. 96), when Tony Blair was in his third term as PM and the official interest rate was 4.5%.

The UK also overtook Germany (which dropped from 100 to 97) for the first time in more than five years (since Q1 2010 – 80 vs. 74). Consumers in the UK are now the second most confident in Europe, behind Denmark (112) – the fourth most confident country globally.

A score above 100 indicates degrees of optimism – below 100, degrees of pessimism. The score is derived from Nielsen’s Global Survey of Consumer Confidence and Spending Intentions. Established in 2005, it measures attitudes each quarter on topics including job prospects and personal finances among 30,000 internet consumers in 60 countries.

Greece had the largest quarterly decrease in confidence among the 60 countries – down 12 index points to 53.

Other highlights from the study show the number of Britons:

  • Feeling positive about their job prospects increased for the ninth consecutive quarter to 49% in Q2 2015 – the highest level for nearly eight years (Q3 2007, 50%)
  • Feeling positive about their personal finances increased for the second consecutive quarter to
    53% – the highest level for nearly eight years (Q3 2007, 54%)
  • Believing the UK is in a recession dropped for the ninth consecutive quarter to 45% – the lowest level since the question first appeared in the survey, over seven years ago (Q1, 2008)
  • Feeling that now is a good time to make purchases dropped 1 point to 44% – but still the second highest level since the question first appeared in the survey, nearly nine years ago (Q3, 2006)
  • Who say they’ve changed spending habits to save money stayed at 56% – the joint-second lowest point on record (behind Q4, 2014 – 54%)

Nielsen UK & Ireland managing director Steve Smith explains the factors contributing to a more positive outlook: “Consumers in the UK are feeling ever more confident. Wage inflation is starting to outstrip price inflation for the first time in years, while mortgage rates are at historically low levels and unemployment has generally been falling.

“This positivity is reflected in the cornerstone of household budgets: grocery spending. The number of UK consumers switching to cheaper grocery brands in order to save money is at its lowest level (30%) since late 2009. This is an encouraging sign for retailers that consumer purse-strings may be starting to loosen.”

The Consumer Confidence Index for Europe stands at 79. Denmark has the highest index (112) in Europe, Ukraine the lowest (48). Globally, among all 60 countries measured, South Korea has the lowest index (45), India the highest (131).

To show historical trends for all 60 countries, broken down by metrics such as financial concerns and job prospects, visit the interactive Nielsen Global Consumer Confidence Trend Tracker.

Notes to Editors

About the Nielsen Global Survey

The Nielsen Global Survey of Consumer Confidence and Spending Intentions was conducted 11-29 May, 2015, and polled more than 30,000 online consumers in 60 countries throughout Asia-Pacific, Europe, Latin America, the Middle East, Africa and North America. The sample has quotas based on age and sex for each country based on its Internet users, is weighted to be representative of Internet consumers and has a maximum margin of error of ±0.6%. This Nielsen survey is based only on the behaviour of respondents with online access. Internet penetration rates vary by country. Nielsen uses a minimum reporting standard of 60-percent Internet penetration or 10M online population for survey inclusion. The China Consumer Confidence Index is compiled from a separate mixed methodology survey among 3,500 respondents in China. The Nielsen Global Survey, which includes the Global Consumer Confidence Index, was established in 2005.

About Nielsen

Nielsen Holdings N.V. (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence and mobile measurement. Nielsen has a presence in approximately 100 countries, with headquarters in New York, USA, and Diemen, the Netherlands. For more information, visit

More information

Alex Burmaster
Meteor Public Relations
Tel: 020 3544 3570
Mob: 0780 313 1144

Neil Beston
PR Director, UK & Europe
Tel: 020 3103 3959
Mob: 07770 644136