Frequently Asked Questions

1. What is Nielsen Marketplace?

Nielsen Marketplace is an online platform where you can buy ready-to-download market research reports and datasets. It’s designed to give you quick and easy access to the information you need to make informed business decisions.

2. Why should I use Nielsen Marketplace?

  • Save time and resources: Get the insights you need without the hassle and expense of conducting custom research.
  • Access high-quality data: All reports and datasets are curated by Nielsen, a trusted leader in market research.
  • Get instant access: Download reports immediately after purchase.


3. How do I purchase a report?

Simply add the report to your cart and proceed to checkout. You can pay with a credit card. 

4. Can I get a sample of a report before I buy it?

Some products offer sample pages or summaries that you can view before purchasing. Look for the option “Download a sample report” on the report’s page.

5. What if I need help finding a report or have questions about the data?

Nielsen’s expert support team is available to assist you. You can contact them through the email marketplace@nielsen.com 

6. Is my data secure?

Yes, Nielsen takes data security very seriously. All transactions and data are protected using industry-standard security measures.  Please see our Website privacy notice and Marketing privacy notice for reference.

7. Where can I learn more about Nielsen Marketplace?

Visit the Nielsen Marketplace website: https://www.nielsen.com/marketplace/

8. I have a question that’s not answered here. How can I get help?

You can contact Nielsen’s support team through the Nielsen Marketplace website: https://www.nielsen.com/marketplace or contact us at marketplace@nielsen.com 

While this FAQ covers many topics, we understand you may have unique needs. For personalized assistance, please fill out our Contact form and a Nielsen representative will contact you directly

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