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Offering Hope, Not Funding Hate
Negative headlines against China around COVID-19 are inspiring anti-Asian hate
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Offering Hope, Not Funding Hate

For more than a year, the negative rhetoric against China as the source of the COVID-19 virus has resulted in increased verbal and physical attacks against the Asian American and Pacific Islander (AAPI) community. As the world learned to navigate the pandemic, hate crimes against Asian Americans increased as the virus spread. While activists and allies have ramped up their efforts to fight the hate, one of the immediate calls for action was to end the use of racist terminology in media that continues to fuel dangerous consequences in real life.

The harmful effects of this language (e.g. “China virus,” “Wuhan plague”) are widespread, as a new analysis from Nielsen highlights that Asian stereotypes, conspiracies over the origins of COVID-19, and offensive terminology against Asian Americans are thriving in digital content. While media has a clear role to play in disrupting anti-Asian racism, so too do brands. As a result of the digital ad serving process, brands are unintentionally funding hate speech. Without insight into where their ads are appearing, brands can easily become associated with offensive content and keywords. In an increasingly digital media landscape, brands need to protect themselves and stop inadvertently monetizing content that puts AAPI communities at risk.

ARE MAJOR BRANDS FUNDING HATE SPEECH ONLINE?

Amid the increase in harmful narratives, advertising has largely remained business as usual. To better understand how prevalent brand exposure to hate speech is, Nielsen conducted a study leveraging artificial intelligence to identify more than 1,200 website URLs containing hate speech against people of Asian descent. Once we isolated the offensive content, we identified thousands of ad occurrences.

Source: AdVerif.AI, 01/01/2020-04/01/2021

From there, we identified more than 250 impacted ad campaigns in the first quarter of this year alone. These campaigns ran on URLs where brands, including household names, were adjacent to content that featured the use of racist, disparaging, stigmatizing, and xenophobic terminology and conspiracies related to coronavirus origins, Asians and China.

Which ad categories funded hate speEch?

Source: Nielsen Digital Ad Intel, Q1 2021, Digital Display and Digital Video ad spend by select categories on websites with at least one detected instance of anti-Asian hate speech.

A SNAPSHOT OF AD-SUPPORTED ANTI-ASIAN HATE SPEECH IN DIGITAL CONTENT

From news reporting to op-eds, the terms and subjective language connecting blame for the novel coronavirus to Chinese and Asian people has stained media coverage on-screen and online.

It’s getting better, right?

Reference to “China Bioweapon” peaked in 2021

Content that spread “Blame China” was still in use in Q1 2021

Source: AdVerif.AI, 01/01/2020-04/01/2021

Despite the impact of this terminology being used, this content still shows up on some of today’s most visited news and information websites. And brands remain exposed as a result.

Source: Nielsen Digital Content Ratings, Q1 2021 Unique Audience, Computer Only; Nielsen Digital Ad Intel, Q1 2021 

In the first quarter of 2021, ad campaigns from a dozen Fortune 500 companies and at least 66 brands were found adjacent to content including anti-Asian hate speech. 

WHO FUNDED ASIAN HATE SPEECH THIS YEAR?

Source: Nielsen Digital Ad Ratings, Q1 2021

Our analysis of identified hate speech in the first quarter of 2021 found that the use of this language actually increased in March from January and February, given the anniversary of most of the U.S. lockdowns in March 2020.

Read as: 98 site urls were identified in March 2021 that used anti-Asian hate speech. 

Read as: 42 site urls were identified in Q1 2021 that promoted the “China lab” conspiracy in their coronavirus coverage.
Source: AdVerif.AI

Looking deeper, the more frequent terms center on blame, distrust and malice towards China, their people and their government. Nearly one-third of the hate speech in March 2021 came from just one site, which collected more than $100,000 in digital ad spend from three top advertising categories.

Source: Nielsen Digital Ad Intel, Q1 2021, Digital Display and Digital Video ad spend across websites with at least one detected instance of anti-Asian hate speech.

THE NEED FOR LESS HATE AND MORE HOPE

As the Senate approved the anti-Asian hate crimes bill with bipartisan support, this signal of unity brings some hope that legislators will do their part to prevent further violence against Asian Americans. While the Center for the Study of Hate and Extremism estimates anti-Asian hate crimes have increased 150% over the past year, ad spend in digital content with hate speech declined overall in first-quarter 2021. There is hope that further awareness will prevent the advertising industry from monetizing content that fuels hate.

AN OPPORTUNITY FOR ACTION

What Brands Can Do Right Now

U.S. consumers across the country are standing up and demanding accountability from government and business to take action. It’s not just a matter of corporate social responsibility, it’s a matter of brand safety. For advertisers, brand safety is about more than a stagnant list of terms. Brands and their advertising partners should be in constant review as language emerges that is harmful to a community—and to their brand. And ad servers must consider how changes in rhetoric can be reflected in their algorithms. It’s time to rethink how and where ad campaigns are showing up, ask for accountability from digital ad placement partners, and build protective barriers to prevent placing ads in content with hate speech.

Additional Resources

Hope and action: The growing Influence of Asian Americans

Visit our Asian American community page to learn more about the Asian American population and breaking stereotypes.

Methodology