Support and learning resources

Need help using Nielsen and Gracenote solutions and products? Explore our support and learning resources.

Nielsen resources

Client portal

Visit our client portal to find important support and learning resources.

Training

If you’re looking for training calendars, product reference materials or software certification materials, please visit Nielsen U.

Please reference our Nielsen U user guide to get started.

For assistance, please contact Learning@Nielsen.com

Nielsen Customer Support

For customer support, please contact: ClientSupport@nielsen.com


Gracenote Support Resources

Need help using Gracenote solutions and products? Explore our support and learning resources here.

Still can’t find what you’re looking for?