Report
2026 Responsibility & Sustainability Report
Discover how Nielsen continues to support our people, our business and our communities through our commitment to responsible and sustainable practices.
Overview
At Nielsen, our purpose is to power a better media future for all people. That’s why we champion transparency, inclusion, integrity and sustainability and remain committed to helping our clients and communities thrive through change.
“We have built strong momentum and established a solid foundation for the future as the media industry continues to transform. We have the right strategy, the right priorities and, most importantly, the right team to continue delivering trusted insights, operating responsibly and creating long-term value for our stakeholders.”
Karthik Rao, CEO, Nielsen
Highlights
82%
response rate to Nielsen
Voice Survey
Listening to employee voices
We regularly gather feedback to shape the employee experience. In 2025, 82% of employees participated in our Nielsen Voice Survey, up from 80% in 2024. Their input helped teams and managers focus on what matters most, contributing to a 17-point increase in our employee Net Promoter Score (eNPS) since 2023.
3,500
learning hours on the
Nielsen U platform
Building expertise through Nielsen U
Nielsen U is an enhanced learning platform for employees and clients featuring how-to guides, on-demand videos, instructor-led live and recorded training, and 50 product certifications designed to build expertise in Nielsen’s methodologies and solutions. From January through July 2026, more than 3,300 employees and clients spent over 3,500 hours on the platform.
150
global wellness initiatives
Prioritizing employee wellness
Through Nspired Wellness, our global well-being program, employees engage in global and local initiatives focused on physical, emotional, financial and social health. More than 2,500 employees participated in over 150 events in 2025, supported by our Well-Being Ambassador Network and global well-being partners.
100%
of employees responsible
for doing the right thing
Committing to integrity
All employees are held accountable to Nielsen’s Code of Conduct and must complete mandatory training on global privacy and responsible use of generative artificial intelligence.
30%
reduction in fleet-related
greenhouse gas emissions
Reducing our fleet footprint
Our global fleet, primarily used for field operations, decreased by 28% between 2024 and 2025, contributing to an approximately 30% reduction in fleet-based emissions as part of our ongoing efforts to reduce operational emissions.
20,800
volunteer hours logged in
2025
Volunteering in our communities
More than 3,700 employees across 41 countries participated in volunteering or Cause Card programs in 2025, contributing more than 20,800 volunteer hours and approximately $180,000 in employee-directed donations globally from the Nielsen Foundation.
About this report
About Nielsen’s 2026 Responsibility & Sustainability Report
This 2026 Responsibility & Sustainability Report provides an overview of Nielsen’s responsibility and sustainability strategy, approach and performance, inclusive of 2025 data. The report is organized around our key responsibility and sustainability priority areas, and additional data disclosures on these topics are provided in the report’s Appendix. Additionally, there are addenda aligned with two external reporting frameworks: the Sustainability Accounting Standards Board (SASB) and the Task Force on Climate-related Financial Disclosures (TCFD).
For questions, please contact Nielsen’s Corporate Citizenship team at nlsncorporatecitizenship@nielsen.com.
Related links
Responsibility & Sustainability
Making a positive impact where we live and serve.
Business inclusion, impact & belonging at Nielsen
Celebrating every voice to drive growth.
Code of Conduct
Committing to doing the right thing and
upholding our values.
Nielsen Supplier Code of Conduct
Strengthening sustainability across our value chain by advancing supplier performance.
Nielsen environmental policy and guidelines
Sharing our our overall approach to
environmental management across business functions.
Nielsen human rights guidelines
Ensuring high standards for the treatment of all people who power our business.
Nielsen modern slavery statement
Monitoring and preventing modern slavery in our business and supply chain.
